Customer Service Officer

http://kkdconsulting.in/company/kkd-consulting-1555647505

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INDIA, India
Job Detail
  • Industry:
    Insurance
  • Total Positions:
    21
  • Job Type:
    Full Time
  • Salary:
    20000-25000
  • Job Location:
    Mumbai, India
  • Minimum Education:
    Graduation
  • Minimum Experience:
    3 Years
  • Apply By:
    Sep 21, 2020
  • Job Posting Date:
    May 21, 2020
Job Description

KEY RESPONSIBILITIES

A.    Customer Service/Retention through relationship management
Establishing and strengthening relationship with allocated customer base
Resolve simple and easy service request of customers.
Provide appropriate advice to customers to continue existing policies.
Generate interest of the customer to buy another product post providing proper service.

B.    Cross sell / Up sell
Work on every lead allocated from HO team
Identify financial goals of customers and provide financial planning assistance.
 Identify financial goals of customers and provide financial planning assistance.
Pitch products as per need of the customer
Convert leads into new sale Identify financial goals of customers and provide financial planning assistance.
Pitch products as per need of the customer
Convert leads into new sale
Convert leads into new sale

Location: Mumbai, Chandrapur, Pune, Nagpur

Experience: Min 3yrs in Direct Sales, Business Develpment and Insurance Sector.
 

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KKD Consulting are conceptualized to achieve the target to match the best in the industry and we provide the best talent available hereby bringing the two ends closer by integrating the talent with technology.